Request or Terminate Sewer Service

How To Request Service

To request service, you may click the link below, call 304-696-5564 option 5, or come to our office at 555 7th Avenue.

Be prepared to provide the following information:

  1. Valid photo ID
  2. WV American Water Account and Premise number
  3. $86 security deposit that may be paid at time of request or added to first bill
  4. Your daytime phone number, including area code
  5. The address where you wish to start service
  6. Your date of birth

If you have any questions, please call Customer Service Department at 304-696-5564 option 5 (M-F 8:30am to 4:00pm)

How To Terminate Service

To terminate service, please click the link below or call the Customer Service Department at 304-696-5564 option 5 (M-F 8:30am- 4pm)

The account will remain in the customer’s name until the Huntington Sanitary Board receives the final meter reading from WV American Water Company.

When you contact us, please provide

  1. Your daytime phone number, including area code
  2. The address where you wish to start stop service
  3. Your HSB account number

If you have any questions, please call Customer Service Department at 304-696-5564 option 5 (M-F 8:30am to 4:00pm)